Supply Chain Optimization for Leading School Bus Manufacturer
Overview Project Scope Response Results Achieved
Cornerstone Consulting Organization
Overview Project Scope Response Results Achieved
Tier 1 supplier is unable to meet customer demand due to labor turnover and unplanned machine downtime. Project Scope: Improve machine uptime Reduce quality rejects Provide labor for past due maintenance Response: Acknowledged client challenges and recognized need for OpEx Initiated partnership for supply chain optimization Deployed 45 workers within 5 days Implemented Time Tracker and KPI tracking process Implemented material and storage improvements Provided emergency support to keep machines running Results: 100% productivity actual versus required 50% reduction in weekly downtime (From 3.5 to 1.7) Improved customer delivery Stabilized workforce while customer hired direct
OEM supplier was behind on customer shipments due to a quality inspection bottleneck and wasteful material movement. Project Scope: Eliminate the constraint of quality inspection Improve material movement efficiency Identify voice of the customer specific metrics Parts inspected, Defects, First Pass Yield Response: Provided on-site leader to provide support for customer team Set up daily stand-up meetings with customer team Results: 98% First Pass Yield 48% increase on parts inspected 77% reduction in defects Improved on-time delivery Daily KPI scorecard implemented
After a private equity company purchased a facility, they wanted to quickly expand production capability and add a third shift. Project Scope: Fulfill staffing needs after other firms were unsuccessful Human Resources support Management support Premier Staffing Response: Dynamic outreach through multiple channels Rapid Retention Recruiting process Routine customer feedback sessions and improvements Results: 39 positions filled within one week 91% retention rate
Distribution customer needed to set up new center in two weeks and realized the need for experienced materials and warehousing experts. Project Scope: Warehouse layout optimization Efficient process design Warehouse Management System (WMS) integration Cornerstone/Premier Response: Assigned two seasoned project leaders, one with Six Sigma Belt credentials and one with track record for optimizing operational efficiency Defined efficient put-away and pick process Populated part location data into WMS to manage thousands of SKUs Results: 100 trailers unloaded and put away the first week 8,500 lines picked per day, compared to 7,000 target Shipments began ahead of schedule Management freed to begin second project phase
Major OEM supplier was experiencing high turnover and machine downtime that resulted in a failure to meet customer demand. Project Scope: Fill in gaps in technical and general labor staffing Improve productivity Identify voice of the customer specific metrics (OEE, Downtime, Parts Produced) Improve machine uptime through predictive maintenance Response: Deployed 25 general labor workers within 5 days Deployed 10 Robot and Maintenance Technicians within 5 days Labor deployed for 3 major OEMs Results: 22% OEE improvement 50% reduction in weekly downtime 46% increase in weekly production output Daily KPI scorecard implemented Improved customer satisfaction
A prominent OEM was at risk of the assembly line grinding to a halt due to a severe staffing shortage. Project Scope: Immediate emergency staffing Plan to transition contractors to direct-to-hire program Warehouse Management System (WMS) integration Response: Rapid response to fill critical positions immediately Provided transition strategy for direct-to-hire Established continuous improvement process to capture lessons learned and to optimize recruiting methods Results: 20 skilled positions filled within 3 days 28 additional skilled positions filled within 5 days 100% of positions replaced with direct hire within 90 days 90% retention rate of filled positions